When the Chin2Chest LED device was launched it included two straps, however following customer feedback we updated the design to include just one longer strap. The strap can be looped through and attached on the one side, with the smaller piece of Velcro. You can then feed the strap though the other hole and back on itself to secure around the neck - tightening to feel comfortable for you.
If you would like a video tutorial on how to attach the strap to the Chin2Chest device, please email our team at "support@maysama.com" who will be happy to share this with you
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