Lauren
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Recent activity by Lauren-
Canada Shipping Information
Due to recent changes in international trade and tariffs, we are temporarily pausing orders to Canada whilst we evaluate the full impact. We hope to resume service soon and truly appreciate your un...
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United States Shipping Information
Orders are charged at $5.99 for shipping. Orders above $42.00 qualify for shipping at $1.99. All orders are shipped via USPS with an anticipated delivery window of 5-7 business working days. Please...
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Order not arrived
If your order has not been received within 14 days please raise a ticket if you require assistance. If your tracking shows ‘delivered’ but you cannot locate your package, please raise a ticket with...
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EU Shipping Information
Maysama ship to most European countries from the Netherlands. For countries within the EU, orders are inclusive of tax. For orders exported from the Netherlands to non-EU member states, please be a...
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UK Shipping Information
Standard delivery is charged at £3.99 across the United Kingdom and UK isles. Order value above £34.00 qualifies for Free Delivery. Orders are shipped via Second Class Royal Mail with an anticipat...
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Can I cancel my order?
Should you need to cancel your order, you can do so, free of charge, subject to your order not being locked for shipping. Once orders have been locked for shipping or dispatched, refunds will be ac...
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Adverse reaction to skincare product
We are so sorry if you have had an adverse reaction to a skincare product! Maysama formulates for all skin types but always with sensitive skin in mind. Our formulations are free from added fragran...
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My order has arrived damaged, what can I do?
We are so sorry if your order has been damaged in transit. If items are damaged during delivery, or defective in any way, please contact us immediately at support@maysama.com and we will resolve th...
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How can I return my product?
MAYSAMA make every effort to ensure you are happy with your purchase. However, if for any reason you change your mind, we accept returns for unused and unopened products within 14 days of delivery,...
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What's the difference between the Maysama Green Rooibos Pressed Serum and Green Rooibos Light Serum?
Green Rooibos Pressed Serum is Maysama's award-winning antioxidant serum, proven to supercharge your red light therapy treatments. Formulated in a base of pure Aloe vera gel, this serum is rich in ...